Privacy Policy

1. Controller and contact. Solvexaro acts as the controller for personal information provided through our website, bookings, and communications. Contact: Solvexaro@outlook.com or +64217958304.

2. Information we collect. We collect identification and contact details (such as name, email, phone), booking preferences, payment references (handled by trusted processors), feedback, and technical data like device type, pages viewed, and approximate location derived from your IP address. We may also record attendance lists to manage class capacity and safety.

3. Purpose and legal basis. We use information to schedule workshops, confirm bookings, deliver learning resources, provide customer support, process payments via third-party providers, and improve services through analytics. Our bases include consent, contract performance, and legitimate interests in operating and enhancing sessions. Where consent is relied upon, you can withdraw it using the contact details above.

4. Cookies and similar technologies. Our website uses cookies for essential functionality, preferences, and aggregated analytics. You can manage preferences through browser settings and our on-site banner. Disabling certain categories may affect features, but core navigation and content remain available.

5. Sharing. We share limited information with service providers who assist with hosting, payments, email delivery, analytics, and venue coordination. Providers process information under instructions aligned with this policy and appropriate safeguards.

6. International transfers. When partners or infrastructure operate outside New Zealand, we apply safeguards such as contractual protections and reputable platforms designed for secure handling of personal information.

7. Retention. We keep information for durations required to deliver workshops, maintain records, and meet legal or accounting obligations. Retention periods vary by context and are guided by purpose, sensitivity, and statutory guidance under New Zealand law.

8. Your rights. Subject to applicable law, you may request access to your information, ask for corrections, request deletion where appropriate, or object to certain processing. We respond within reasonable timeframes and may ask for verification to protect your data.

9. Security. We apply layered measures including restricted access, encryption in transit where supported, and staff guidance that promotes careful handling of personal information within our operations and partner relationships.

10. Children. Our workshops and website are intended for adults and older teens under guardian guidance. Where a booking involves minors attending family-friendly sessions, guardians should complete registration and communications.

11. Changes to this policy. We may update this policy to reflect adjustments in services, law, or technology. Material updates will be signposted on this page with an updated effective date.

12. Effective date. This version is effective from 01 July 2026 and remains in force until replaced. For questions about this policy or how we handle personal information, please contact us using the details provided in section 1.